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Ionic connection to computer

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‎02-14-2018 11:18

‎02-14-2018 11:18

Hello, i have a problem with trying to connect my ionic to my laptop. i'm trying to connect my ionic to laptop so i could transfer the music, but i can't do it because in the pc app requires dongle...  Is there any way to connect my ionic to laptop, in roder to transfer music, without that dongle? or maybe there is other way to transfer music to ionic without a pc?

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‎02-14-2018 11:51 - edited ‎02-14-2018 12:26

‎02-14-2018 11:51 - edited ‎02-14-2018 12:26

Hello Aukse,

 

If your pc has Bluetooth then you do not need a dongle. Check for Bluetooth in the devices section of your pc settings and see if there is an option to switch on Bluetooth. 

 

As for music transfer you do need to use the app on a computer, but do not need Bluetooth. Connect your tracker to the same wifi network as your laptop and open the ‘media’ section, then open the music app on your tracker and click ‘transfer music’ 

 

Full instructions can be found here: https://help.fitbit.com/articles/en_US/Help_article/2251/?l=en_US&c=Topics%3AWindows_10&fs=Search&pn...

 

If you have any further problems or questions then detailed information can be found in this thread: https://community.fitbit.com/t5/Ionic/Transferring-Personal-Music-to-Ionic/m-p/2215544

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‎08-25-2018 13:58

In response to Davem10

‎08-25-2018 13:58

SERIOUSLY ....that was the wrong answer. 
The right one is you probably have the WRONG version of the desktop app. Fitbit is NOT REALLY GOOD AT THIS instruction thing, they are clear as mud. So if your app says IT REQUIRES SOMETHING THAT HASN'T BEEN USED SINCE THE FIRST VERSION OF THE FITBIT YOU SHOULD TAKE IT OFF THE WEBSITE. 

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‎03-21-2021 12:08

‎03-21-2021 12:08

https://www.fitbit.com/global/us/setup

 

this is the latest link to the setup on windows. Or you can download from microsoft store. Open the app. make sure your wifi setup is correct and set to  same as your laptop. then in manage music section just drag and drop your music files. YOu might have to create a playlist. 

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