10-15-2017 12:56
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10-15-2017 12:56
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Controlling music with Ionic works fine (Spotify and iMusic).
However when Ionic is set to trace the "running" session, I can't find the option to control the music. Is there something to do with the settings so this happens?
Answered! Go to the Best Answer.
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10-15-2017 22:08
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10-15-2017 22:08
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You have to hold the top right button. This will take you to a menu to fast forward, pause and play songs. Unfortunately you cannot change playlists which really needs to get implemented soon.
10-15-2017 22:08
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10-15-2017 22:08
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You have to hold the top right button. This will take you to a menu to fast forward, pause and play songs. Unfortunately you cannot change playlists which really needs to get implemented soon.
01-04-2018
09:08
- last edited on
04-08-2018
09:20
by
SantiR
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01-04-2018
09:08
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04-08-2018
09:20
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SantiR
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Thank you!
Moderator Edit: Format

01-09-2018 07:17
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01-09-2018 07:17
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although you can't switch playlists is there a way of viewing the track in the current playlist while I'm exercise mode...only able to go skip backwards and forwards...you be nice to scroll though the current playlist ?
03-21-2018 13:23
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03-21-2018 13:23
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This no longer works with the latest OS update. 😞
03-22-2018
20:28
- last edited on
04-08-2018
09:27
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SantiR
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03-22-2018
20:28
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04-08-2018
09:27
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SantiR
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You've got to be kidding me. Why do they "take away" features in new updates? Like swiping right on the clock doesn't do anything anymore? (You have to hold the Back button now?) Why?
Moderator Edit: Format

03-24-2018 06:20
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03-24-2018 06:20
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I just found this was changed too, it's ridiculous! Now I have to hold the left button and swipe past notifications while running?? Does anybody at fitbit actually workout? If they did, they'd know making us click AND swipe to access music during exercise is stupid.
03-24-2018 20:39
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03-24-2018 20:39
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03-24-2018 20:56
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03-24-2018 20:56
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@evillama You can still access music by holding left button ( you may have to swipe right too) however you need to have started the music app before you start the exercise so that it will come up. Annoying.

03-24-2018 20:59
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03-24-2018 20:59
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04-05-2018 13:41
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04-05-2018 13:41
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Hi all. Maybe a silly question.
I can't figure out how to fast forward or rewind music tracks in the ionic.
Am I just missing something obvious?
I like listening to podcasts while I run, and it's super annoying to not be able to control my spot in an audio track.
Thanks!
Jonny

04-08-2018 11:39
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04-08-2018 11:39
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@Jonny1988 Welcome to the Fitbit family! Thanks for your question regarding music control on Ionic.
You can play or pause the track or tap the arrow icons to skip to the next track or previous track. The + and - icons are for controlling volume.
I was making some research on the Feature Suggestions Board and was able to find this idea which is asking for some app with functionalities for podcasts:
Please vote for this idea to support it. The more votes, the better. If the idea doesn't really reflects what you are looking for please create a new original one.
Hope this helps. Keep me posted!
07-16-2018 10:15
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07-16-2018 10:15
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I can't even get it to control anything. What exactly are they doing? Or are they only caring about the Versa now?

07-17-2018 09:46
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07-17-2018 09:46
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@TacoBellionaire I hope you're doing well! Thanks for reporting the situation you are experiencing with Ionic music controls.
What are you not able to control? How is it happening?
I'd recommend checking this helpful article that is about music control. You will find all the information and details you need there.
Hope this helps. Keep me posted!

07-17-2018 10:04 - edited 07-18-2018 22:34
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07-17-2018 10:04 - edited 07-18-2018 22:34
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@SantiR for more info on @TacoBellionaire issue please see their other post .
To sum it up. when their are headphones connected to the phone it is next to impossible to control the music on the phone through the ionic. This is a problem with both the Versa and Ionic.
This was not a problem with OS 2.0 but appeared with OS 2.1 and not addressed with 2.11.
It seems with every update to fix something, something else gets broken.
I sometimes am able to follow these steps and have the ability to control the music on the phone through my wrist.
- Start the music playing on the phone
- Go to the music control on the Ionic
- Tap the Icon to get to the screen to choose the phone for music control. This also was not needed every time with OS 2.0, but now required with 2.1 and not addressed in 2.11
- Now that the music is playing and the controls are attached to the phone i now turn on the headphones, or the car radio.
- if i follow the above steps, in this order. I sometimes am able to go back to the music control on the ionic and actually control the music on the phone.
07-18-2018 14:18
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07-18-2018 14:18
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With OS 2.0
Turn on headphones
The phone detects and comnects headphones
Start music player on the phone
Swipe right
Controls connect to phone and I can control music.
07-18-2018 15:34
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07-18-2018 15:34
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Hi @TacoBellionaire, have you tried the steps shared above by @Rich_Laue?
Please try them out and let me know how it goes!

07-18-2018 22:36 - edited 07-18-2018 22:41
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07-18-2018 22:36 - edited 07-18-2018 22:41
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@SantiR music control with headphones, should not require 5-10 steps to setup with each listening session. And even then, there is no guarantee that it will work, might take me severslstimes doing the 5 steps, in the proper odor.
All tgiststarted wit IS 2.1. I would say it might be an android app issue, but ios has this problem.

12-26-2018 04:46
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12-26-2018 04:46
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Top right gives me notifications

12-26-2018 05:29
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12-26-2018 05:29
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Lisa try this. On the watch screen swipe left and 4 apps should appear. Move the Music app to the top left position. Go back to the watch screen and press quickly the top right button. The Music app should appear. If you hold the top right button for a bit longer the Notifications should appear. See if this helps and gets it working for you.
Really there is no need to suffer in Frustration - simply call Tech Support at 877-623-4997 and get your Ionic replaced right now while you can
Many have followed this straightforward advice and now have a replacement Ionic - we all should have “zero tolerance” for any defective Ionic

