12-23-2019 12:05 - last edited on 07-22-2021 17:53 by LiliyaFitbit
12-23-2019 12:05 - last edited on 07-22-2021 17:53 by LiliyaFitbit
Hi,
I have been using an Ionic for a little over 2 years now. I really have had no problem besides late update notifications. Last night the display decided to act up. It showed a blue pinkish line at the bottom of the display. I contacted customer support and after trying to reset the watch was told that it was out of warranty and nothing else could be done. I was offered a 25% discount. I have decided to keep the watch until it completely fails. Today I looked at the display and the line disappeared but now I have a blue/ purple circle behind the flame icon inside the calorie ring. Has anyone here had this happen to their Ionic? Once the watch completely dies I'm moving to Garmin.
Moderator edit: subject for clarity
12-23-2019 13:21 - edited 12-23-2019 13:23
12-23-2019 13:21 - edited 12-23-2019 13:23
Before you give up, sergio, Try a Factory Reset if you haven't already.
07-21-2021 19:45
07-22-2021 17:53
07-22-2021 17:53
It’s good to see you in the community, @RCPLUM.
Thank you for providing a photo of the issue with your watch. I recommend trying the following:
Hope this helps.
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