12-26-2017 14:24 - last edited on 12-30-2017 05:17 by MaginB
12-26-2017 14:24 - last edited on 12-30-2017 05:17 by MaginB
ionic shut off on 12/23 while running. I attributed this to a low battery and moved on. Today it happened again, but the battery was not low since it had been fully charged on 12/23. After I completed my run I went to hit stop and the watch was dead. Came in and connected it to the charger (57%) and it synced with the app. It had stopped about 1/4 mile from the end of the run for no apparent reason. Anyone else experience these shutdowns?
Moderator edit: Format
12-30-2017 05:34
12-30-2017 05:34
Welcome to the Forums @JScottW23!
It's great to hear that you're taking advantage of the Ionic, let me help you. As a first step I recommend performing the restart, and I also suggest checking the charging best practices.
Let me know how it goes, I'll be around!
01-07-2019 05:49
01-07-2019 05:49
Same thing happened to me today. Don’t think it was the battery charge. When I got back from my run it restarted and the battery charge was on 20%.