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Ionic heart rate data disappeared

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Why has my historic heart rata data disappeared from my fit bit app.I can no longer access average weekly, monthly, yearly data.

Also, vo2 data is also missing. 

 

Moderator Edit: Clarified subject

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@PamelaJS A warm welcome to the Fitbit Community. Thank you for getting in touch about this. 

I would like you to make sure you're logged into the same account than before. If you're please check if the heart rate tile disappeared from your account, follow this procedure to add it back: 

  1. On the Today tab 
     
    , tap Edit.
  2. To add a stat tile, swipe down and find the stat you want to add > tap Add. To hide a stat tile, tap the X icon on the stat you want to remove.
  3. Tap Done.

When the heart rate tile appeared again the VO2 Max will show up too as it's part of the heart rate tile. 

Let me know how it goes.  

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Thanks. It was the phone that was the issue. A restart resolved it.Sent from Samsung Mobile on O2
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@PamelaJS Thank you for getting back. I appreciate that you mentioned that after restarting your phone, your heart rate information appeared. 

Have a nice week. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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