10-16-2020
23:37
- last edited on
10-17-2020
15:45
by
SilviaFitbit
10-16-2020
23:37
- last edited on
10-17-2020
15:45
by
SilviaFitbit
Why has my historic heart rata data disappeared from my fit bit app.I can no longer access average weekly, monthly, yearly data.
Also, vo2 data is also missing.
Moderator Edit: Clarified subject
10-17-2020
15:44
- last edited on
11-04-2024
13:47
by
MarreFitbit
10-17-2020
15:44
- last edited on
11-04-2024
13:47
by
MarreFitbit
@PamelaJS A warm welcome to the Fitbit Community. Thank you for getting in touch about this.
I would like you to make sure you're logged into the same account than before. If you're please check if the heart rate tile disappeared from your account, follow this procedure to add it back:
When the heart rate tile appeared again the VO2 Max will show up too as it's part of the heart rate tile.
Let me know how it goes.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
10-18-2020 00:26
10-18-2020 00:26
10-21-2020
13:13
- last edited on
11-04-2024
13:47
by
MarreFitbit
10-21-2020
13:13
- last edited on
11-04-2024
13:47
by
MarreFitbit
@PamelaJS Thank you for getting back. I appreciate that you mentioned that after restarting your phone, your heart rate information appeared.
Have a nice week.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.