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Ionic is not registering Heart Rate and Steps

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‎06-12-2018 14:47 - last edited on ‎06-13-2018 05:30 by Fitbit Moderator

‎06-12-2018 14:47 - last edited on ‎06-13-2018 05:30 by Fitbit Moderator

4celia

Hi my ionic is not registering Heart Rate & Steps, what can I do to rectify. Regards 4celia

 

 

Moderator edit: updated subject for clarity.

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Accepted Solutions

‎06-12-2018 16:33

‎06-12-2018 16:33

Try a Restart, 4celia, and do it several times if necessary.

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3 REPLIES 3

‎06-12-2018 16:33

‎06-12-2018 16:33

Try a Restart, 4celia, and do it several times if necessary.

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‎06-13-2018 16:50

In response to SunsetRunner

‎06-13-2018 16:50

Thank you, cbwilsha, the restart solved the problem I had. I am happy as.
AAA+ 😊
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‎06-14-2018 04:18

In response to 4celia

‎06-14-2018 04:18

You're welcome and that's good news to hear.  Smiley Very Happy

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