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Ionic not charging

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‎11-17-2019 05:36 - last edited on ‎11-19-2019 05:22 by Fitbit Moderator

‎11-17-2019 05:36 - last edited on ‎11-19-2019 05:22 by Fitbit Moderator

My Ionic has been charging overnight but is still @o%

 

Moderator edit: Updated subject for clarity 

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4 REPLIES 4

‎11-17-2019 06:30

‎11-17-2019 06:30

Mine has been doing exactly the same thing for roughly 4 days.

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‎11-19-2019 05:24 - edited ‎11-19-2019 05:25

‎11-19-2019 05:24 - edited ‎11-19-2019 05:25

@Sheryl3984 Welcome to the Community. Thanks for the details mentioned and charging it overnight. 

 

Sorry for the delayed reply. I've shared your post with our Support team and they've mentioned you already have a case with them, please continue the communication through email, they will continue assisting you. 

 

@Santostfm I've replied to you in another thread 😊. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎11-19-2019 05:54

In response to SilviaFitbit

‎11-19-2019 05:54

Thank you for getting back to me and yes I've already had my issue resolved
..very happy with Fitbit community 😁
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‎11-20-2019 10:46

In response to Sheryl3984

‎11-20-2019 10:46

@Sheryl3984 Thank you for getting back. I'm glad to hear that your issue was resolved. 

 

Don't hesitate to get back if you need further assistance 😀. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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