Ionic not syncing with Android 9.0

[dataneed11]

My Ionic has lost its ability to upload data, I run about 25 k a week and like to know my sleep data. 

It will not sync with phone.

Then the time does not change from day to day. Basically it has become useless as I cannot see any of my data on phone. Please fix asap. 

I have tried turning off and turning on bluetooth, holding left button and bottom right button for 10 sec, re syncing, I dont know what else to do? 

Regards Bronwyn

Moderator edit: Updated subject for clarity 

[SunsetRunner]

It's not a Samsung issue, it is a Pie issue with many phones. Fitbit is aware and is working on it.

[SilviaFitbit]

A warm welcome to the Community @dataneed11. Thanks for the troubleshooting that you've tried and the details mentioned. 

I would like to support what @SunsetRunner said, it's an issue with Android 9.0 (Pie) you may want to subscribe yourself to the main thread. 

I'll be around if you have any other questions. 

[MattJ71]

My wife has the same problem with her Versa and Google Pixel 3XL running Android Pie.

[SilviaFitbit]

Great to see you around @MattJ71. I would like you to subscribe yourself to the main thread, any update about the issue will be posted there. 

Your patience and understanding while this is resolved is appreciated.