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Ionic not syncing

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‎12-30-2017 22:50

‎12-30-2017 22:50

My ionic stopped syncing 2 days ago I deleted the ionic and from Bluetooth and restarted my phone now it says it was found but just keeps saying connecting to tracker and does nothing else help!! 

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3 REPLIES 3

‎12-31-2017 05:30

‎12-31-2017 05:30

Try restarting your phone and your ionic at the same time .

To restart the ionic:

  • Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  • Let go of the buttons.

Then, open the app, and try to sync again.

Best Answer

‎12-31-2017 10:11

In response to SunsetRunner

‎12-31-2017 10:11

It worked thank you😁

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‎01-07-2018 20:51

In response to SunsetRunner

‎01-07-2018 20:51

Yes that worked great thank you👍

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