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Ionic's battery is draining quickly

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‎08-23-2021 23:45 - last edited on ‎08-24-2021 05:27 by Fitbit Moderator

‎08-23-2021 23:45 - last edited on ‎08-24-2021 05:27 by Fitbit Moderator

My Ionic’s battery lasts about 4 hours to go from 100% to zero. Is there any fix or should I treat it as dead.  Disappointing as its only 2 years old

 

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎08-24-2021 05:28 - last edited on ‎11-28-2024 07:24 by Fitbit Moderator

‎08-24-2021 05:28 - last edited on ‎11-28-2024 07:24 by Fitbit Moderator

@MartinB1 It's great to see you in the Community! 

Sorry to hear about this. Please try the suggestions in this help article to help improve your Ionic's battery life.

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎08-24-2021 09:03 - last edited on ‎08-24-2021 11:49 by Fitbit Moderator

In response to AlvaroFitbit

‎08-24-2021 09:03 - last edited on ‎08-24-2021 11:49 by Fitbit Moderator

thanks but no help whatsoever.   Even if I leave the watch off it drains in under 4 hours. I don’t use it for music or purchasing.  Without altering any of the settings it has gone from needing a re charge every 4 or 5 days to every 4 hours.  I shall not be buying a replacement Fitbit unless there is an easy fix

 

 

Moderator Edit: Formatting

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‎08-24-2021 11:57 - last edited on ‎11-28-2024 07:24 by Fitbit Moderator

In response to MartinB1

‎08-24-2021 11:57 - last edited on ‎11-28-2024 07:24 by Fitbit Moderator

@MartinB1 thank you for the update. Since the issue persists I suggest you contact our Support team for further assistance. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

I'll be around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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