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Ionic screen felt off

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‎02-07-2018 05:01 - last edited on ‎12-11-2020 14:26 by Fitbit Moderator

‎02-07-2018 05:01 - last edited on ‎12-11-2020 14:26 by Fitbit Moderator

anyone had a problem with glass front on ionic falling out of metal frame

 

Moderator Edit: Clarified subject

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‎02-08-2018 07:58 - edited ‎02-08-2018 07:58

‎02-08-2018 07:58 - edited ‎02-08-2018 07:58

@welchyboy1 Welcome to the Fitbit family! That is very strange! Haven't seen that before!

 

Could you please share a picture of the damage on your Ionic?

 

Please check this informative post to learn how to add an image to your next post!

 

Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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‎12-05-2020 09:33

‎12-05-2020 09:33

Yes  about four times  usually after swimming in the pool

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‎12-11-2020 14:26

In response to welchyboy1

‎12-11-2020 14:26

Your reply is appreciated @welchyboy1.

 

Your original post was shared on July 2018, because it was a long time ago, can you please let me know if you're experiencing the same situation with a new device? More details will be appreciated so we can move on, I'll be more than glad to continue assisting you.

 

Looking forward to your reply. 

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