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Ionic screen not working

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‎09-05-2021 21:30 - last edited on ‎09-06-2021 05:05 by Fitbit Moderator

‎09-05-2021 21:30 - last edited on ‎09-06-2021 05:05 by Fitbit Moderator

So, last night I went to check for my alarms and watch looks dead. Tried all the restart techniques. Battery according to app was 65%, plugged it in and this morning full charge. 
Tried cleaning, restarts again this morning. Put it on to go about my business and it is still collecting data. Just the screen is showing nothing. Anyone else had this issue 

 

 

Moderator Edit: Clarified subject

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‎09-06-2021 05:07

‎09-06-2021 05:07

@tart121012 Welcome to the Fitbit Community! It's great to have you here!

 

Since the issue persists I suggest you contact our Support team for further assistance. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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