12-19-2019 03:44
12-19-2019 03:44
Good morning
I have had my Ionic for a year with no issues after upgrading from a charge, but it has stopping charging. i have replaced the cable, but alas with no success, at least I have a spare cable.
Does anyone have any suggestions as what I can do, please?
Thanks
12-19-2019 07:06
12-19-2019 07:06
This is what the back of my fitbit looks like, should there be 3 charging prongs?
Thanks
Stuart
12-19-2019 07:11
12-19-2019 07:11
Hey @sjs271269 ! I would contact customer service...it looks like your watch is damaged to me.
Let me know if there is anything else I can help you with!