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Ionic stopped syncing

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‎01-27-2021 06:34

‎01-27-2021 06:34

My Ionic last synched 01/26/2021. I tried all the trouble shooting advise provided by the call center. Speaking with a supervisor as well, just reading off a script. I know that your latest update killed most Ionics along with my wife's Versa. Seeing all the reviews and conversations on this board I know that I'm not the only one.

Support couldn't/wouldn't provide contact info for the real IT department,  with engineers working on a fix.

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‎01-27-2021 06:36

‎01-27-2021 06:36

Keep an eye on the following thread where Fitbit say they will post updates on this issue:

 

https://community.fitbit.com/t5/Android-App/Fitbit-will-not-sync-after-Android-app-update-version-3-...

 

 

View best answer in original post

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‎01-27-2021 06:36

‎01-27-2021 06:36

Keep an eye on the following thread where Fitbit say they will post updates on this issue:

 

https://community.fitbit.com/t5/Android-App/Fitbit-will-not-sync-after-Android-app-update-version-3-...

 

 

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‎01-27-2021 06:53

In response to SteveH

‎01-27-2021 06:53

Thank you

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