10-09-2019 19:21
10-09-2019 19:21
Like many others watch just stopped working. Fitbit owes its customer base an explanation and a fix as this is a very common problem in the community. Apple would never let their customers down like this. Should have bought Apple which is a real product company vs Fitbit which is selling garbage.
10-09-2019 19:29
10-09-2019 19:29
Wow! I didn't know it was common. Read my post of a few minutes ago. Mine died today with no apparent cause. Last sync was before i went to work, and it died between 5A and lunch time.
10-09-2019 19:32
10-09-2019 19:32
After being with Fitbit for over 4 years, also indulging them with 2 different models (Surge and Ionic), I'm leaving Fitibit. Almost 2 years to the day, with no apparent reason, no neglect, clean case, my Ionic died today. Supports answer was to offer 25% on a new one. With spending this much on a device, and features still not even realized from their original marketing material (Oxymeter), it's now dead. The Surge was a disappointment as well. It advertised 5ATM , which disappeared in later marketing material. It didn't hold up to sweat. The screen would fog (they gave me 2 replacements under warranty), and eventually died. When the 3rd one died, I thought they might've gotten their act straight. I got the Ionic (if it can survive swimming it can survive sweat). I had such pains getting it to sync regularly over the past 2 years with 2 different phones (ios and android). Now its dead. Good bye Ionic. So long Fitbit.