I've come to think it is unethical to recommend that anyone, for any reason, buy Fitbit watches. Beyond their other problems (like the brace of different cables that all do the exact same thing, but just have to be entirely different), they die. They just quit, totally and forever, for no reason. Well, except bad design and construction.
Like so many others, I've just experienced Fitbit sudden death syndrome. For the second time, personally. Of the 7 we've owned, 3 have just died for no reason.
The Ionic had just been charged about 3 hours before, was working fine all day. I turned my wrist to check the time and thought, "Wow, sunlight must be really bright... I just can't see the screen AT ALL."
Yeah... no such luck.
My Charge 2 died this way. My brother's Blaze also.
Why we kept buying these things, I have no idea. I know none of us will make the mistake ever again.
This is on top of having to deal with the constant hassle of a entirely separate charging cable for EVERY DIFFERENT MODEL. Even if the rest of the family has Fitbits, you have to make sure someone has your specific model if you want to borrow their cable
Why? They all do the same thing. They're not even complex chargers. Just to force you to buy more of their cables, obviously.
And then there were the regularly cropping up bluetooth sync problems.
I liked the Ionic for it's sleep tracking and it's swimming features, along with some others.
But now this Ionic has failed, the second Fitbit I've owned personally to do so, the third in our family. These haven't had rough treatment at all. They just die. A lot of people have this happened. Some get replacements, only to have those die, too.
I've tried all the steps I could find searching all through forums - resetting, factory resetting, resetting then connecting cable while holding buttons down, etc.
It's just dead and gone.
Well, not gone - still sitting here, reminding me of how stupid I was to buy keep buying Fitbits, and wasting money on stuff like bands.
I think mine is less than a year old, but I can't find the receipt.
And much the reason I'm so annoyed and cynical here is that, reading through the MANY, MANY others who've faced this same problem, over multiple Fitbit models, it looks like the best I'll get is a discount coupon to buy another one, another hunk of junk that'll day around the end of the warranty period. Or, even if it's within, I'd better be able to find that receipt, or I'll be SOL. Again.
Or would be. Fool us twice, shame on us. Fool us three times... what the heck is wrong with us?
Fitbit should replace something that just dies for no reason. They should stand behind their products. I'm so disgusted that they don't.
I'd like to think I'll receive something other than a "Warm welcome", but I'm pretty sure that's all I'll get, and it'll have all the warmth of somebody pissing on my leg and telling me it's raining.
Moderator edit: updated subject for clarity
