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Ionic won't charge after running out of battery

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‎07-26-2021 06:15 - last edited on ‎07-26-2021 12:36 by

‎07-26-2021 06:15 - last edited on ‎07-26-2021 12:36 by

Hi,

 

Last night my Ionic run out of battery. Now it's not starting or charging.

I tried to clean the contacts, tried 2 different cables and chargers, still nothing.

What can I do?

 

 

Moderator edit: subject for clarity 

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‎07-26-2021 12:35

‎07-26-2021 12:35

Welcome to the Fitbit Community, @Octav.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I recommend following our complete troubleshooting instructions including a restart in Why isn't my Fitbit device's battery charging? 

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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