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Ionic won't sync

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‎03-28-2021 20:39

‎03-28-2021 20:39

Ionic won't sync followed all the steps in help, that usually resolves the issue but hasn't at all 

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‎03-29-2021 11:12 - last edited on ‎09-15-2024 09:08 by Fitbit Moderator

‎03-29-2021 11:12 - last edited on ‎09-15-2024 09:08 by Fitbit Moderator

Welcome to the Fitbit Community, @Scienna98.

Thanks for the details shared in your post and for already trying to resolve the issue. Syncing difficulty is usually caused by a missing requirement and I recommend confirming the complete troubleshooting tips at Why won't my Fitbit device sync? 

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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