help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic wont charge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-18-2019 13:15

‎04-18-2019 13:15

worked fine yesterday. wont charge today

Best Answer
0 Votes
3 REPLIES 3

‎04-18-2019 18:25

‎04-18-2019 18:25

Hi @chache35 How long have you had your Ionic? Try the suggestions in THIS Help Article on charging problems.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes

‎04-19-2019 03:37

In response to NellyG

‎04-19-2019 03:37

Hey. so yall have the best customer service. a replacement is on the way
Best Answer
0 Votes

‎04-19-2019 06:12

In response to chache35

‎04-19-2019 06:12

Hey, that's  great news!

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes