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Ionic wont set up, sends code but screen goes blank.

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‎06-23-2020 12:29 - last edited on ‎06-23-2020 14:55 by Fitbit Moderator

‎06-23-2020 12:29 - last edited on ‎06-23-2020 14:55 by Fitbit Moderator

I have tried everything to get my Ionic to find Wifi, Sync, etc.  Sends code but screen goes blank.  Just deleted the Fitbit App and shut down watch.  Headed out to buy a Garmin!  See YA!

 

Moderator Edit: Clarified subject

 

 

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‎06-25-2020 17:37

‎06-25-2020 17:37

Hi @helpnow, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for the details that were shared in your post. Our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

I'll be here if you need anything else.

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