Logo screen flashing

[Esagoat]

the Fitbit logo is flashing on my screen. I have tried performing a hard reset (holding all three buttons) nothing happens. It won’t hold a charge. Has anyone experienced this before and if so, how did you fix it? 

[SilviaFitbit]

@Esagoat A warm welcome to the Fitbit Community. Thanks for getting in touch about this. 

I appreciate the troubleshooting tried prior to posting. I would like you to remove your Ionic from Bluetooth settings and set it up again to your account. 

Let me know how the troubleshooting goes. I'll be around if you have any additional questions. 

[TheIonicFlasher]

I'm having the same problem. Tried hard reset. Tried to disconnect and reconnect to phone. Watch just flashes logo on and off. App won't detect watch. Worked well until Aug then started flashing. Had time to look at it today again, left it charged for hours. And went through steps to reset. Reconnect to Bluetooth. Noticed that the watch said firmware was updated same day and about the same time the watch stopped working. 

Any ideas

Thanks

[TheIonicFlasher]

***Worked well until AUG 15TH

[SilviaFitbit]

@TheIonicFlasher A warm welcome to the Fitbit Community. Thanks for getting in touch about this. 

I appreciate the troubleshooting tried prior to posting. I've shared your post with our Support team and they mentioned that you already have a case with them, please continue the communication through email, they'll be happy to assist you. 

I'll be around if you have any additional questions.