Lost Steps

[CarianneS]

Anyone else waking up to missing steps? The beginnig of this week i lost about 15,000 steps on my cumulative week. It happened a few weeks ago also. 

I feel like i need to take a screenshot of my steps before bed every night so i have exact data

frustrated

Thanks

Cari

[Julia_G]

Hi, @CarianneS, if you are referring to your steps leaderboard in your app, you will "lose" steps overnight every night!  Each evening, the number of steps you see will be the total of your seven days.  You will always see the greatest number of steps if you look in the evening, and then at midnight, the steps for the day seven days ago will drop off, ready to make way for the new day's steps...

So in the morning (or actually just after midnight, if your Fitbit has synced) you will always see the lowest number of steps, and it will look like you have "lost" 10k , 15k -- whatever your step count was 7 days ago...

You haven't actually lost those steps, of course.  They have been added to your lifetime totals, but they will no longer show on yur friend's leaderboard because you are now back to the beginning of your new, seventh day.  (Or, in other words, you are only as good as yur last seven days -- every morning you have six in the bag and are ready to start the 7th)

Does this make sense?

[CarianneS]

Thank you

At least that makes sense. I've seen a lot of answers given to other people asking the same question and they're never this logical.


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[ElizabethSnowy]

Thanks for that.it makes a lot of sense now..now is the 7th day a Sunday please