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Music controls notifications ionic

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‎06-06-2020 10:52

‎06-06-2020 10:52

The notifications on my ionic for music controls keep popping up every five minutes can’t seem to get it to stop really annoying

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2 REPLIES 2

‎06-12-2020 18:46

‎06-12-2020 18:46

Hi @GMoney256, welcome to the Community Forums!

 

Thanks for bringing this to our attention, I understand how annoying this matter can be for you. To better assist you with this, can you please let me know when was the first time you experienced this issue with your Fitbit Ionic? Is your device running the latest firmware version? If you haven't already done so, please restart your Fitbti device and then check the information that's specified on our help article: How do I control music with my Fitbit device? to re-setup this feature of your Fitbit device.

 

Let me know if have any additional questions.

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‎06-13-2020 00:35

In response to RicardoFitbit

‎06-13-2020 00:35

Thank you for your reply, since writing has the bacK button stopped working completely.

I attempted a restart as you suggested but now it won’t even turn on

I did Update to the latest software recently

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