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Music transfer issue with Fitbit Connect was resolved

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‎11-15-2020 13:51 - last edited on ‎11-22-2020 18:28 by Fitbit Moderator

‎11-15-2020 13:51 - last edited on ‎11-22-2020 18:28 by Fitbit Moderator

Fitbit seems to have fixed this on the back-end. Normal operation resumed approximately 24 hours after posting.

 

Moderator Edit: Clarified subject

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‎11-22-2020 18:27

‎11-22-2020 18:27

Hi @-BD, welcome to the Community Forums.

 

Thanks for your post, we're always working to improve the Fitbit experience with our products and services, we are happy to know that your issue was resolved. Please do not hesitate to contact me back if you require further assistance in the future or if you have any additional questions for me to answer, I'll be here ready to help you out. 

 

Because your issue was resolved and just if you're interested, I want to suggest you to visit our discussion forums and participate over there. There are several users that share helpful information and tips about eating well, how to manage your weight, better sleep, a mindful lifestyle and some inspiring stories too!  

 

Thanks for being part of the Fitbit family.

View best answer in original post

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2 REPLIES 2

‎11-22-2020 18:27

‎11-22-2020 18:27

Hi @-BD, welcome to the Community Forums.

 

Thanks for your post, we're always working to improve the Fitbit experience with our products and services, we are happy to know that your issue was resolved. Please do not hesitate to contact me back if you require further assistance in the future or if you have any additional questions for me to answer, I'll be here ready to help you out. 

 

Because your issue was resolved and just if you're interested, I want to suggest you to visit our discussion forums and participate over there. There are several users that share helpful information and tips about eating well, how to manage your weight, better sleep, a mindful lifestyle and some inspiring stories too!  

 

Thanks for being part of the Fitbit family.

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0 Votes

‎05-19-2021 08:41

‎05-19-2021 08:41

it really didn't fix anything for me...i still cannot transfer music because it shows as "Busy"

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