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New Ionic double tap issues

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‎01-06-2018 12:46

‎01-06-2018 12:46

Hi,

 

I've searched long and hard about this issue but could only find topics from October last year. 

 

I'm on my second Ionic, as Amazon replaced the first one yesterday under advice from fitbit. 

 

Double tapping the screen when the Ionic screen is off does NOT work. I have to really tap hard, which seems dangerous. If I tap the bottom very hard, this also works. 

 

Any ideas? All relevant settings are correct, this is really annoying as when in bed lifting your arm is unreliable i find. 

 

Cheers. 

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2 REPLIES 2

‎01-06-2018 16:12

‎01-06-2018 16:12

@Mitchell888, the best way to activate the display on the Ionic is a very firm tap at the bottom of the display and the beginning of the case.

Best Answer

‎01-06-2018 16:47

In response to USAF-Larry

‎01-06-2018 16:47

That appears to be the most reliable place after testing over the past hour or so.

 

NIce one pal, much appreciated! 

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