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New update not working

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‎03-18-2018 06:07

‎03-18-2018 06:07

I have tried to update a few times over the last couple of days. Keeps getting stuck on installing. Done it 2 times overnight for a t least 8 hours each time. When I reboot the watch and ignore the update my exercise and coach apps do not open. Getting a little frustrated 

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‎03-18-2018 11:13

‎03-18-2018 11:13

What device are you using @tandc92405 and are you doing the update over wifiWor Bluetooth? 

IE is the ionic connected to your WiFi? 

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‎03-18-2018 11:44

In response to Rich_Laue

‎03-18-2018 11:44

Yes. Ionic is connected to WiFi and it just stays in installing for hours at a time nothing happens. Then when I do a shutdown and turn it back on. Still calls for an update and a few apps will not pull up.

Sent from my iPhone
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‎03-23-2018 14:59

‎03-23-2018 14:59

I have the same problem.  I was updating my Ionic using my ipad and it displayed "installing" for hours.  I finally reset it by hitting all 3 buttons and holding them down.  It seems to be ok but I can't manage to do the update.

 

Any advice would be welcome.

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