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No heartrate on Exercise app

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‎03-21-2018 07:57

‎03-21-2018 07:57

The app description shows a picture of a clock face with the exercise app open and heartrate showing. I can’t seem to get it to show. Any help?

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‎03-21-2018 09:43

In response to IamDefiler

‎03-21-2018 09:43

Perfect, thanks

Kristi Brooks

View best answer in original post

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4 REPLIES 4

‎03-21-2018 08:17

‎03-21-2018 08:17

Before starting your workout, etc. Select the gear in the top left corner, then Customize Stats. You can set what you want to view during your workout there. Select Heart Rate for one of the items.

 

Your settings will stick until you change it.

fitbit Sense
T-Mo Sammy S21 Ultra Running Android OS 11
Best Answer

‎03-21-2018 09:43

In response to IamDefiler

‎03-21-2018 09:43

Perfect, thanks

Kristi Brooks
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‎03-21-2018 09:47

In response to Remuda1

‎03-21-2018 09:47

FYI, just found out with the latest firmware update I am having issues with the setting sticking after closing the app and starting it again.

 

Also, don't forget to mark this thread as resolved. 🙂

fitbit Sense
T-Mo Sammy S21 Ultra Running Android OS 11
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‎04-09-2018 10:33

In response to IamDefiler

‎04-09-2018 10:33

I have to do that as well. Not sure when the last firmware update was but it's been doing that since you gave me the solution. That was a bit deflating, lol 🙂

 

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