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Not getting WhatsApp notifications from iOS on Ionic

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‎08-27-2018 14:06 - last edited on ‎08-28-2018 09:03 by Fitbit Moderator

‎08-27-2018 14:06 - last edited on ‎08-28-2018 09:03 by Fitbit Moderator

I cannot get WhatsApp to

show in the app notification list. I have tried everything and ensured all notification settings are correct but it does not appear in the list. 

 

 

Moderator edit: updated subject for clarity

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‎08-28-2018 09:03

‎08-28-2018 09:03

Welcome on board @Deanow, it's nice to see you around! Thanks for making sure you've allowed notifications on your phone and on the Fitbit app, nice way to go!

 

Have you tried restarting your Ionic? Your Ionic can receive app notifications make sure you can receive app notifications on your phone. For example, you can receive Facebook notifications on your Fitbit device, but only if you also receive them on your phone. Find the notifications permissions under Settings > Notifications.

 

1. In the phone itself  select "Settings", "Notifications", "Mail/Facebook/WhatsApp" then ensure "Allow Notifications" is enabled.

2. In Mail/Facebook/WhatsApp select "Settings" and ensure "Show Notifications" is enabled.

 

As Ionic can receive notifications from other apps on your phone, tap App Notifications and make your choices. If an installed app is missing from the list, sync your device and then check again.

 

If the notifications are still not coming through, please check the article: My Fitbit device isn't receiving notifications from my phone. 

 

Hope this helps, keep me updated! Robot Very Happy

Maria | Community Moderator, Fitbit


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