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Text messages are not being delivered to my watch on a consistent basis. I noticed it only works if I turn the bluetooth on and off, and then it stops working. I really like this watch, but I feel like I should return this watch, and wait until Fitbit resolves its bugs. Does anyone know if this is a known issue? Perhaps I just have a bad watch?
Same here, try deactivating messaging in Text Messages option of Fitbit app and select Messaging in App Notifications. Check if that works out for you.
Garmin Fenix 5s Plus, Fitbit Ionic, Samsung Galaxy S8 Plus
I have had t his same problem. All of the sudden my fitbit ionic does not give me message alerts. It is not on do not disturb and it is on allowing notifications.
Probably a known issue. I reset the bluetooth on my phone and it works again. Hopefully it will be fixed in the future. My phone was connected to another device that allowed notifications so maybe that is why mine had an issue with it.
I am so frustrated. I was so excited when I got this device last week, but it will not retrieve my texts. I have tried every solution given and it doesn't work. It pulls in my phones calls, but not texts. Why??? I am a tech-savvy person & it is driving me insane not being able to figure this out.
Mine does this occasionally. Make sure you have allowed all permissions on your phone. Then check to see if there are any updates. After I installed the update and re started the watch everything is working perfectly now.
Yes I did. One your phone go to settings and turn off your Bluetooth for a minute. Turn it back on and let your Fitbit pair with the phone again. That is what fixed mine. Hope it works!!
I set up my new Ionic last night and noticed I wasn't receiving the notifications either. I had my husband text me and did not receive it on my Ionic. I've reset my Bluetooth, made sure my notifications are on, on the watch, also made sure the notifications are on, on my phone and permissions are set. Not sure what else to do.
Yea, I got that done in the beginning when I started setting this up. Did that last night. Working on some other things. Hoping they work. Thank you for the response. 🙂
Double check that your phone isn't in "Do Not Disturb" mode. That one always get's me and is usually the cause when I'm not receiving notifications on the Ionic.
If you have DND enabled then it won't send any messages, but if it's in a time range then once it's off then it should start sending them. That's how mine works.
