10-07-2017 21:52
10-07-2017 21:52
Text messages are not being delivered to my watch on a consistent basis. I noticed it only works if I turn the bluetooth on and off, and then it stops working. I really like this watch, but I feel like I should return this watch, and wait until Fitbit resolves its bugs. Does anyone know if this is a known issue? Perhaps I just have a bad watch?
01-15-2018 14:28
01-15-2018 14:28
01-15-2018 15:24
01-15-2018 15:24
01-16-2018 04:51
01-16-2018 04:51
01-16-2018 09:08
01-16-2018 09:08
01-16-2018 11:20
01-16-2018 11:20
I only got the ionic yesterday and am fed up with it. It doesn't notify messages or calls and wont down load my music. I had s cheaper sports watch that did all this and o my cost £30
01-16-2018 11:30
01-16-2018 11:30
01-16-2018 11:35
01-16-2018 11:35
Managed to get notifications from ready boo. Tap on watch icon in app and it comes up . Why carnt they say. But music still no change after4 hours trying
01-26-2018 08:31
01-26-2018 08:31
i have gone into every setting possible, i have reset my bluetooth, restarted my phone and the watch and nothing will work. it has been over a week and i have not received any notifications. for how much we pay for these watches, they sure are glitchy and really not all that up to date (compared to the apple watch)
01-26-2018 08:34
01-26-2018 08:34
02-17-2018 14:26
02-17-2018 14:26
Never received them and I’ve tried all fix’s to no avail 😡
02-18-2018 00:11
02-18-2018 00:11
apparently you should allow messages to show notifications on the phone (at least on iphone), meaning banners and display on notification (lock) screen should be enabled also.
on mine i only had "show icon on badge" and it didn't transport over to the Ionic.
02-18-2018 07:56
02-18-2018 07:56
I've had my ionic for a few days and although I didn't get messages at first, it's all working perfectly now 🙂 I'm using a Pixel2
Just to be sure - do your message notifications show up on your phone? In the fitbit app, is the message app ticked for notifications? I have whatsapp set as my default messaging app, but messages is also ticked in the individual app notifications.
03-23-2018 16:13
03-23-2018 16:13
Not receiving text messages on my ionic
03-23-2018 17:40
03-23-2018 17:40
Yes and yes, but still nothing on ionic
04-06-2018 13:39
04-06-2018 13:39
I just got off the phone with customer support. If you have an iPhone, you need to go to your phone settings, then notifications, then messages and turn on the “show history”. Worked for me instantly.
04-06-2018 14:05
04-06-2018 14:05
04-25-2018 09:31
04-25-2018 09:31
Hello,
just got off the phone with customer support. the new software has an undocumented feature... Push the left button and hold it down, it will open up at the wallet, swipe to the right and there is a "Notifications" option; after the upgrade mine defaulted to off. Turned it on and everything is working.
Ionic & iPhone
04-25-2018 09:48
04-25-2018 09:48
05-11-2018 16:50
05-11-2018 16:50
Didn’t work for mine 😞
05-16-2018 16:54
05-16-2018 16:54
Yeah this worked for me on my Android, apparently you have to have set so the messages pop on your banner.
*Go to Messages like you're going to text someone.
*Click the 3 dots and go to Settings.
*Click Notifications and make sure New messages are on as well as Preview new messages.
Hope this helps new users.