Poor battery life since OS2 update

[SunsetRunner]

I updated on Monday, it was fully charged at 10PM EDT Monday night.  Charged it for about a half hour Tuesday as I plugged it in trying to get my watch face settings to sync (need to use a third party watch face as Fitbit seems be against displaying seconds or the day of the week).  I am now at 15% battery. 69 hours in.  Which means I wont get three days or even be able to sleep without worrying it will die before I wake up.  Last night ~8:30PM it was at 50%, which was disappointing but still alright.  Today around 12:30PM it was at 25% and I had already received the low battery email at 12:05PM.  

I am frankly not sure what is more disappointing the 25% drop in just about 15 hours (including mostly sleeping and about an hour it wasn't on my wrist while I was getting ready this morning) or the 10% drop in less than 6.5 hours.  I haven't exercised, or used any of the apps on the watch over the last several days, with the slight exception of just looking around to see where everything was on Monday and fighting with the watch face Tuesday while it was recharging.  

Even if I hadn't done a partial recharge on Tuesday this really isn't enough battery life.  I even had low steps yesterday because of a snow storm (that never actually happened and wasted a day). Today I was going to hit the gym but I don't think the battery would last long enough.  

[emili]

my update went through yesterday and I left it charging through the update so by the time I was finished I was at 100%. I went to the gym, had alarms go off, used the timer and played with the new version and I am at 90%. Keep an eye on it and if it continues to perform poorly I would contact support to see if they can offer any suggestions..

[SunsetRunner]

It is now 2AM and I am at 3%. It definitely wont last the night.  

[Ndi]

@SunsetRunnerI had that too. Ficed it by actually resetting the device. Hold left button and bottom right for 15 seconds (use a watch). Fitbit shows the bubbles logo at around 10 seconds or so, ignore it, keep pressing and it will reset.

Also, I suspect that the watch does something after the update, either to battery calibration or runs something in the background. Let it die at 0% and then fully charge it, that should take care of that.

[SunsetRunner]

Hi @emili I definitely concur with the idea that you should reset your Ionic after the update. This hopefully will fix your excessive battery drain. 

[MissUrka]

Made the same comment to my husband today. He hadn’t noticed battery life issues on his ionic and (probably coincidentally) does not have the calibration issue. 

[Colinm39]

Some of us have noticed the battery drain isn't linear.. Last night I went to bed with 21% battery.. I woke up a few hours later and it was 0% and switched off.

I started the charge, created an activity log, and found the HR stopped recording 3 hours later which is abnormal. Therefore 21% to a level where the HR stopped. .. At full charge 5 hours ago I'm now at 98%.

I was getting 4+ days before OS2 and now 3+ days. I'm not using GPS because I gave up waiting for it to connect.. When this happenes I have at least 8 Satellites active according to my Satellite App.

[SunsetRunner]

This seems to be getting worse instead of improving.  I used to get almost 3 days, now it is closer to two and a half.  I have reset the device, shut it down and rebooted it and basically tried everything short of another factory reset (mostly due to the amount of time it takes).  I charged up on Friday night, ~24 hours later my battery was at 71%.  Now less than 10 hours later I am at 54% and all I did in between was sleep. Though that is consistent, sleep seems to take more battery than most day to day activities. Anyway you slice it without, you shouldn't lose 17% in less than 10 hours where you just got ready for bed and passed out for most of it.  If my phone while on the charger was constantly syncing that would be one thing but neither the site nor the app have any data since yesterday, meaning it hasn't even been doing a regular sync for more than 12 hours, which I would have expected it to do since I have all day sync enabled.  Now that I manually synced it now shows I slept for 7 hours and 28 minutes with 1 hour and 2 mins awake.  That is 8.5 hours asleep out of the less than 10 hours it drained 17% and the watch didn't even sync during that time.  What caused the drain then?  

[SunsetRunner]

@SunsetRunner what watch face are you using? If it's a non-fitbit one, does it have any elements that require an Internet connection, ie a weather look up? Those will significantly affect battery life 

[Colinm39]

@SunsetRunner Mine has settled down now.. from the last charge I achieved 4 days and still had 11%.. But, in saying that it I was just using it as a pedometer and an a sleep tracker wearing it 24/7

I did the 3 successive restarts before  the current charge and I have been testing to add my findings to my existing Support case..because I cannot get the GPS to connect.. My Surge and Android connect perfectly, instantaneously at the same time..

That has done some battery draining and I have  dropped to 52% after 36 hours.. That included some workouts which I set when I do the Supermarkets and malls with no GPS.

I don't have all day sync set, all of my notifications work and syncing isn't a problem  and Fitbit pay has enjoyed many transactions. just the failure of Ionic GPS.

---

@SunsetRunnerwrote:

This seems to be getting worse instead of improving.  I used to get almost 3 days, now it is closer to two and a half.  I have reset the device, shut it down and rebooted it and basically tried everything short of another factory reset (mostly due to the amount of time it takes).  I charged up on Friday night, ~24 hours later my battery was at 71%.  Now less than 10 hours later I am at 54% and all I did in between was sleep. Though that is consistent, sleep seems to take more battery than most day to day activities. Anyway you slice it without, you shouldn't lose 17% in less than 10 hours where you just got ready for bed and passed out for most of it.  If my phone while on the charger was constantly syncing that would be one thing but neither the site nor the app have any data since yesterday, meaning it hasn't even been doing a regular sync for more than 12 hours, which I would have expected it to do since I have all day sync enabled.  Now that I manually synced it now shows I slept for 7 hours and 28 minutes with 1 hour and 2 mins awake.  That is 8.5 hours asleep out of the less than 10 hours it drained 17% and the watch didn't even sync during that time.  What caused the drain then?  

---

[Colinm39]

@SunsetRunnerI have kept mine to the simple Nautical watch face since early October and rely on the other Apps for weather and Today..  I have an excellent 4G network and I'm with Australia's leading Telco and I have line-of sight towers where I walk..

---

@SunsetRunnerwrote:

@SunsetRunner what watch face are you using? If it's a non-fitbit one, does it have any elements that require an Internet connection, ie a weather look up? Those will significantly affect battery life 

---

[SunsetRunner]

@Colinm39thats great, but I need hours, minutes, AND seconds in addition to the date with the day of the week.  I am using the simplest watch face I can find with all of those requirements.  It doesn't appear to be the watch face that is draining the battery though since the screen is off most of the time and I used the same watch face before the update and didn't have this bad of a battery drain.

[Colinm39]

@SunsetRunnerThat's excellent logic.. I haven't changed my watch face, still Nautical because I like to keep my baselines constant so that I can measure the changes Fitbit impart on us.. With 4 x Firmware and  includes 3 x OS upgrades according to this link.

---

@SunsetRunnerwrote:

@Colinm39thats great, but I need hours, minutes, AND seconds in addition to the date with the day of the week.  I am using the simplest watch face I can find with all of those requirements.  It doesn't appear to be the watch face that is draining the battery though since the screen is off most of the time and I used the same watch face before the update and didn't have this bad of a battery drain.

---

[SunsetRunner]

Here I am now at 15%,  I got the email saying I had low battery just about 4 hours ago, so basically I dropped 10% in about four hours.  And 85 of the battery gone in less than 3 days?  I am going to see where I am at the 72 hour mark, assuming it lasts that long. 

[SunsetRunner]

Now nearly 72 hours since it finished charging and I am at 5%,  At this rate it wont last the night, especially since sleep tracking seems to drain the battery faster.  

[Colinm39]

@SunsetRunnerIn another topic I will be posting results on my sleep cycle because that only consumes about 0.5%/hr... But, I have my phone switched off and Notifications set to "no" for sleeping.  

I'm charging now at exactly 72 hours and 24% battery.. So I would have achieved 4+ days..

---

@SunsetRunnerwrote:

Now nearly 72 hours since it finished charging and I am at 5%,  At this rate it wont last the night, especially since sleep tracking seems to drain the battery faster.  

---

[SunsetRunner]

I finished charging my device up to 100% last night around 1am and immediately after taking it off the charger I put it on and went to bed.  I got up this morning, did some pushups then took it off while I got ready for work.  As of just before 9:30am (less than 8 hours after charging it) I was at 91%, now just over an hour later I am at 90%.  According to the sleep tracking I slept from 1:38am to 8:17am (though never understood why that includes the "awake" time at the beginning and end of the "sleep" especially as my alarm went off at 8am and while I hit snooze once I didn't fall back to sleep and that is 10 minutes not 17, but that is a separate issue.  The bigger concern is using 9% battery life in less than 8 hours or 10% in about 9.5 hours. I wouldn't mind so much if this thing didn't take so long to charge.  My previous Garmin gave me 7-8 days and would charge in an hour.  This thing it is on average 2 hours or more.  

[msjillian]

I have been having battery draining issues for the past few days and last night I charged it fully right before going to bed and when I woke up it was at 0!!! 

[Alicecm]

Same problem here guys. Any ideas on how to solve it? It fully charged this morning by 9 am and at 5pm its already shut off.

[malnor655]

Yes, same problem as well. I always got at least 4 days on a charge, suddenly as of 3 days ago I can't even get through a day before it goes flat.