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Problem switching between fitbits

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‎05-18-2020 09:49

‎05-18-2020 09:49

I have a fitbit versa 2 and a fitbit ionic when I switch between the two devices it removes the other from my account and I have to add device to get it back but when ever I do this it deletes the other. 

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‎05-18-2020 10:18

‎05-18-2020 10:18

From Can I use more than one Fitbit device with the same account? 

Note that you can't connect multiple devices that use the Fitbit App Gallery to one account. For Fitbit Charge 3, Fitbit Charge 4, Fitbit Ionic, Fitbit Inspire series, and Fitbit Versa series, only connect one of these devices to your account at a time.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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1 REPLY 1

‎05-18-2020 10:18

‎05-18-2020 10:18

From Can I use more than one Fitbit device with the same account? 

Note that you can't connect multiple devices that use the Fitbit App Gallery to one account. For Fitbit Charge 3, Fitbit Charge 4, Fitbit Ionic, Fitbit Inspire series, and Fitbit Versa series, only connect one of these devices to your account at a time.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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