Random battery drain

[PhiloPharynx]

My Fitbit occasionally drains fully overnight.  In normal use I charge it every day while I shower and it's usually in the high 80-low 90 percent range.  On five occasions I've checked it and it's at 0%.  I can't find any pattern to this.  It's often at night while I'm sleeping.  (sleep tracking was a big reason for getting Fitbit)  I doubt that I'm activating this as I'm very sensitive to light while I'm sleeping.  

I've tried the regular troubleshooting tips, including changing to a Fitbit supplied face and doing the factory reset.  Nothing stops this occasional problem.

[Fred27]

As I said earlier, the battery discharge happened juste when the watch was
not on the wrist. There is no problem during the day. So the problem
happened drastically just when I don't wear it and yes it was fully charge
and reboot before this.

[SilviaFitbit]

Thanks for getting back @Fred27. It's pretty weird that the battery is draining when you're not wearing your Ionic. I've shared your post with our Support team, they will continue assisting you. 

I'll be around if you need further assistance. 

[Tomas8660]

Is this still happening for you? Has it been resolved yet? I'm having the same problems but it's every few weeks that I wake up and the battery is completely drained. I had a full charge two days ago and it's been bleeding its charge. I'm down to less than 25% right now and I've done some quick charging in the mornings.

[Fred27]

Honestly didn't try it in a while... The watch is working fine on my wrist
but going wild on the table... Even when I turned off the pulse tracker it
drained the battery a lot to not have it on my wrist. I had an update
lately. I'll try it again and tell you if I still have the same issues.

[SilviaFitbit]

@Tomas8660 Welcome to the Community. Thanks for the details mentioned. 

In this case, I've shared your post with our Support team and they've mentioned you already have a case with them please continue the communication through email, they will continue assisting you. 

Thanks for your updates, @Fred27.

I'll be around if you need further assistance.