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Recording water not working

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‎01-16-2020 17:20

‎01-16-2020 17:20

Water is not recording properly.

 

On the Fitbit - I'll enter water - as an example - 16 oz of water.

The Fitbit replies that 16 oz of water was recorded at xx:xx pm.

 

Then the Fitbit records 0.05 oz of water.  Confirmed on the app on my phone.

 

How do we go about fixing this?

 

Thanks!

 

Todd

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‎01-17-2020 11:18

‎01-17-2020 11:18

@ToddEl Welcome to the Community. Thanks for the details mentioned. 

 

In this case, you may want to delete the wrong entries and re-add them directly to your mobile app. 

 

We’re aware of it and are working to identify a resolution as quickly as possible. We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Please let us know if there's anything we can do to assist you in the meantime.

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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