08-09-2021
11:15
- last edited on
08-13-2021
16:13
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SilviaFitbit
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SunsetRunner
08-09-2021
11:15
- last edited on
08-13-2021
16:13
by
SilviaFitbit
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This update just showed up on my app. I haven’t been reading very good reviews from those who have installed
(or attempted to install this update. Have the problems been worked out and is it safe to install now? I don’t want to ruin my tracker as it seems has happened to quite a few users.
Moderator Edit: Clarified subject

08-11-2021 00:40
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SunsetRunner
08-11-2021 00:40
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The problems haven't been fixed!
I've not updated and my Ionic has not been affected at all.
Just as I wont update, I wont ever buy a product of theirs again, even if my Ionic becomes unusable.

08-11-2021 01:51
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08-11-2021 01:51
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I wish I had never updated. Since I did it doesn’t register my swims most of the time. For example a hard 30-40 minute swim I usually burn around 400 calories yesterday for a 41 minute swim it said I burned 99 calories. Other times it said I burned 50 calories. I would have burned more floating around in the pool reading a book. Support has been no help. Don’t do it

08-11-2021 11:25
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SunsetRunner
08-11-2021 11:25
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I posted my question Monday and didn’t get any responses so I went ahead and did the update. Monday night. So far everything is working as it should although I don’t see anything different.
My Ionic is my backup for my Sense but it’s really great that I didn’t brick it!
shouldn’t have to worry about that anyway.
08-13-2021 09:12
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08-13-2021 09:12
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I updated and ever since my ionic won't sync and keeps displaying the wrong time. I tried everything turning the watch on and off, turning my phone and wifi on and off resetting, switching watch faces but when I reset it took hours because the app couldn't find or connect to the watch. I tried not updating when I reset and it wouldn't let me use the watch without updating it. This is so frustrating because these are not cheap trackers.

