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Sleep Mode Invoked Late

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‎02-25-2019 13:25

‎02-25-2019 13:25

Once or twice a week my Ionic is not picking up that I am in sleep mode - usually two hours late doing so.  My sleep setting is "sensitive'.

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‎02-25-2019 17:07

‎02-25-2019 17:07

This doesn't solve your problem but the sleep sensitivity is ignored for trackers with heart rate monitors.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎02-26-2019 16:45

‎02-26-2019 16:45

@SnoPacker Welcome to the Fitbit Community.

 

I'm sorry to hear that your sleep is not always recorded properly. If you haven't done it already, please perform a restart to your Fitbit Ionic by following these steps. 

 

For more information about how normal and sensitive sleep setting work, please visit this article.

 

@JohnnyRow Thank you for your support.

 

Hope this helps. If you have any question, please don't hesitate to contact us back.

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