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‎10-17-2019 07:42

‎10-17-2019 07:42

Hello my fitbit stopped working the touch screen and all actions, I can only see the time, anyone have any idea what happened ??? I have an ionic model

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22 REPLIES 22

‎10-19-2019 16:39

In response to RenatoV

‎10-19-2019 16:39

I'm sorry @RenatoV I'm not sure what type of reset you are trying to do? 

A soft reset. 

A hard reset where the tracker is completely turned off 

Or a factory reset. 

 

As for the data not cleared, a quick search brings up several solved hits. 

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‎10-19-2019 16:47

In response to Rich_Laue

‎10-19-2019 16:47

I tried both but I can not finish, a message appears with an X giving error
RV
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‎09-09-2020 17:30

In response to SunsetRunner

‎09-09-2020 17:30

 nothing appears , mo batery to ser Thea logo .. the lights don't blink, I've tried the three buttons for 30 seconds several times, left it plugged in all day, cleaned the terminals, this watch was sent to me a new one at the end of last year, for the same thing happen

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