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Sync issues with Fitbit ionic

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‎09-03-2018 10:54

‎09-03-2018 10:54

Hi,

 

My Fitbit ionic has some sync issues since yesterday morning. I tried all the steps suggested in trouble shooting. Could you please suggest a fix?

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‎09-03-2018 11:55

‎09-03-2018 11:55

You'll have to be more specific. Is your phone a compatible device? Is there an error message? Does this only happen when doing a manual sync or does it not auto sync in the background? Opening the app should usually start a sync.

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‎09-03-2018 12:06

In response to SunsetRunner

‎09-03-2018 12:06

Yes, it is a compatible device ( one plus 6). It was working fine for over a month. Somehow the auto sync did not happen yesterday. So I have tried manual syncs to no avail.

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‎09-03-2018 12:09

In response to Nithish

‎09-03-2018 12:09

It gives a sync error. But I also got an issue with bluetooth error sometimes. 

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