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Unable to get Ionic to update?

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‎01-15-2020 15:33

‎01-15-2020 15:33

I had not used my Ionic in a while and went to use it again and it will not update, and I cannot change the clock face without updating. Any advice? 

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‎01-15-2020 16:02

‎01-15-2020 16:02

Hi @stahlar91 , welcome to the forums! Have you tried resetting the Ionic by holding down the left button and bottom right?

?
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‎01-16-2020 14:06

In response to Cantryboy

‎01-16-2020 14:06

I did, I actually contacted support and they ended up setting up for a warranty replacement since it will not update. 

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