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Weather app for Ionic and Versa not working

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‎01-01-2020 14:44 - last edited on ‎01-02-2020 10:49 by Fitbit Moderator

‎01-01-2020 14:44 - last edited on ‎01-02-2020 10:49 by Fitbit Moderator

Hi can anyone help I have an Ionic and my husband a Versa and the weather app is not working on either of them?  Any ideas?

 

Moderator edit: Updated subject for clarity 

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‎01-02-2020 10:52 - last edited on ‎10-10-2025 07:30 by Fitbit Moderator

‎01-02-2020 10:52 - last edited on ‎10-10-2025 07:30 by Fitbit Moderator

@Becs150563 It's nice to see you on the Community. Thanks for letting me know that you're using an Ionic and your husband a Versa. 

I would like you to confirm you've tried this procedure to properly set everything in the weather app. Also, could you provide me with more details about what you're seeing on the weather app? Is it not updating the weather? 

I'll be around if you have any additional questions. 

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