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Weather app still not working for ionic

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‎02-03-2019 11:03

‎02-03-2019 11:03

I have the ionic. The weather is not showing. It says to sync in fitbit app. On the ionic screen says accuweather. I have sync d many times  and looked at suggestion here nothing works

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10 REPLIES 10

‎02-03-2019 12:56

‎02-03-2019 12:56

experiencing same problem for a few weeks now

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‎02-03-2019 20:17

‎02-03-2019 20:17

Same! FitBit, please reply...

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‎02-06-2019 05:35

In response to Melonie109

‎02-06-2019 05:35

I got an email from fitbit support and had to restore my ionic to factory settings and set up from scratch. It worked . However battled to get the watch to pick up Wi-Fi , seems to be working now although keeps dropping connectivity 

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‎02-09-2019 06:41

‎02-09-2019 06:41

I'm having the exact same problem, Also having battery issues, going dead in a few hours

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‎07-15-2019 21:07

In response to jetsport21

‎07-15-2019 21:07

Fitbit Ionic AccuWeather not syncing. Working fine for 7-months. Just quit. Factory reset. This is an app that is already loaded and, because of GPS, knows my current location. However, the message I get is: "No location information. Go to the Fitbit mobile app to set up the weather."

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‎07-16-2019 07:27

In response to cleebriggs

‎07-16-2019 07:27

Received my Ionic yesterday. I have the same issue with the Weather App. Basically need a location. Try adding a location and does not recognize.

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‎07-16-2019 21:20

In response to HeartJPT

‎07-16-2019 21:20

The location is automatic. My Ionic worked perfectly for 7 and 1/2 months,
and then the weather app just stopped working.
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‎07-30-2019 14:06

‎07-30-2019 14:06

Helloooooo Fitbit, are you going to help us figure this issue out???

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‎08-07-2019 17:35

In response to Allboyz

‎08-07-2019 17:35

After phoning Customer Service 3-times [the first 2-times I was disconnected], I was given a Return-Option of: (1) Receive another Ionic; or (2) Chose another Fitbit watch and pay 50% of the price. Since I'd already paid close to $300 for the Ionic, I chose the Ionic [perhaps a mistake]. It arrived in a small, brown envelope, and consisted of just the watch-case. Finally got it set-up, and voila, Weather returned. However, now, everyday, it has major issues with syncing. Maybe it's the Ionic that needs additional programming.

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0 Votes

‎10-31-2019 04:43

In response to cleebriggs

‎10-31-2019 04:43

Have had the same for weeks now - doing everything - pairing, unpairing, setting up again etc - then it works for a day, but is gone during night - now it seems I have to do without (a pity), but it makes me crazy spending more hours trying everything again and again - it must be something that can be solved officially from Fitbit - seems to be a lot of people experiencing this.

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