Windows 10 version 2.36 is crashing

[Slavekk]

The new version of the Fitbit app for Win10 mobile (2.36.1639.0) removed the previous version (2.35.1613.0) from the phone. Unfortunately, the new version does not work ("needs repair"). As a result, I have nothing. How can I get back to the last working version?

Lumia 950ds

Moderator edit: updated subject for clarity

[BenHatt]

I do have the same problem. What may be the or a solution.

[EquilibriumVie]

My Fitbit app match the problem after the update.

I use a Lumia 950 phone.

[EquilibriumVie]

They have seen this update error.

[SunsetRunner]

It's frustrating!The same problem as well.My Fitbit versa is useless now

[sebka]

Same for Lumia 950 , please solve this problem ! 😞

[Slavekk]

A new version has been installed for me - 2.36.1644.0
It also does not work ...

[EquilibriumVie]

Well. New version does not work.

The bug remains.

[SunsetRunner]

 got this update too. It's still not working. 😠 

Edit: It's working again. 👍 

[Crazy-Fritter]

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@EquilibriumVie wrote:

They have seen this update error.

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The key phrase in that email is also the answer to your problems. It says fitbit's aware that those of you who updated to version 2.36 of the app are having problems.

So the answer to the problem is if your Fitbit is syncing fine to your phone, DON'T UPDATE THE APP! NEVER update a good working fitbit app unless you like to gamble. Turn off the auto update on your phone and update your other apps manually.

I like Fitbit a lot, but they REALLY struggle to make good working apps, so when you get a combination of phone/app and fitbit that work well together, don't gamble with your sanity by updating the app.

[Slavekk]

new version (2.36.1645.0) works.
Finally...😉

[MarreFitbit]

Hi everyone! Thanks for all your feedback. As my friend @Slavekk mentioned, this issue is resolved by the most recent app update. Please update to version 2.36.1645. Thanks for your patience with this, it's appreciated. 

I've moved your post to the Windows 10 App board as there are more chances to get related replies here.