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clock face error message

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‎05-22-2020 09:06

‎05-22-2020 09:06

I keep getting an error message.  I have signed out, taken app off, and still get message along with app needs to sync.

Debbie

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3 REPLIES 3

‎05-22-2020 18:52

‎05-22-2020 18:52

Same thing happened! I think mine auto updated and then had this issue since 5pm today!

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‎05-23-2020 13:22 - last edited on ‎11-08-2024 13:27 by Fitbit Moderator

‎05-23-2020 13:22 - last edited on ‎11-08-2024 13:27 by Fitbit Moderator

@SunsetRunner @Artekus A warm welcome to the Community. Thanks for the details mentioned and the troubleshooting tried. 

There were some syncing and set up issues yesterday, however, this has been resolved. I would like you to try changing the clock face once again today. 

If you're still experiencing issues, please attach an image of the error message you're receiving. 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎05-23-2020 14:14

In response to SilviaFitbit

‎05-23-2020 14:14

Sent from my iPad
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