Re: ionic not syncing - Fitbit Community

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ionic not syncing

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DannWB

21 0 13

my ionic has stopped syncing it last synced at 9 am this morning and nothing since so could do with some help

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2 REPLIES 2

SteveH

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

29089 5018 17588

The usual things to try when you get syncing issues are:

restart phone
restart fitbit using this procedure: https://help.fitbit.com/articles/en_US/Help_article/1186/
restart fitbit a few more times (it doesn't always work)
"forget" the fitbit in the phone's bluetooth settings
go through fitbit's troubleshooting guide at: https://help.fitbit.com/articles/en_US/Help_article/1866/
if none of that works then contact customer support: contact.fitbit.com

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EvertonNunes

3 0 0

I’m with the same problema for the trird time. Fitbit has rapaced muy Ionic 2 times, and The problem remain.

Moving for a Apple Watch.

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