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ionic not working

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‎08-22-2020 01:06

‎08-22-2020 01:06

watch completely died and now can't contact support. Why are the phone lines down?

Tried pressing all the buttons etc to no avail

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2 REPLIES 2

‎08-22-2020 07:13

‎08-22-2020 07:13

Hi @Coomzy,

 

Sounds like it needs to be charged.  I would put it on the charger if you haven't done so already, for at least 2 hours to get a good charge.  If that doesn't help, I would email Support (you can find the info for that in the same place you found the phone number for Fitbit) them and ask for a Battery Test.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
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‎08-26-2020 23:30

In response to DramaQueenDiva

‎08-26-2020 23:30

Yes I tried everything and there is no email for support

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