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ionic replacement - how long does it take ?

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‎10-13-2017 12:15

‎10-13-2017 12:15

So Fitbit asked me to return my faulty ionic device in exchange for a new replacement. Has anyone been though this process and if so, how long did it take to receive your replacement ionic ?

i returned my faulty device  on Monday and have not heard anything from Fitbit on receiving a new replacement ...

 

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‎10-18-2017 07:34

In response to Haz11

‎10-18-2017 07:34

I think it depends on where you live and when they receive it. They may send it book rate, which may take more time, considering it is standard shipping.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
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