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ionic run settings won't save

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‎03-13-2019 10:52

‎03-13-2019 10:52

How do I save the run settings?  I changed the lap settings to 1 mile (vs 0.5) and it won't save.  I have to remember to change it every time I go for a run.

 

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4 REPLIES 4

‎03-14-2019 12:40

‎03-14-2019 12:40

Hi @julieg15, welcome to the Fitbit Forums! Smiley Happy

 

Thanks for reaching the Community Forums, thanks for trying to save your Run intervals. In this case, I'd recommend: 

 

Restart your Fitbit Ionic

Check that your Fitbit App and Fitbit Ionic is updated 

Log in/out from your Fitbit App

Set interval once again and sync your Fitbit Ionic

 

Hope this helps! 

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‎03-15-2019 09:07

‎03-15-2019 09:07

That's a bug that still needs to be fixed.
Ionic, retired Blaze.
Best Answer

‎03-22-2019 19:27

In response to jwebb72

‎03-22-2019 19:27

Hi @jwebb72, nice to see you here. Thanks for sharing your comments. Sorry for the delay.

 

Are you still having issues this feature? Have you tried the suggested steps? It has worked for some users. You feedback is important for us. 

 

Thanks for your time.

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‎09-13-2019 01:09

‎09-13-2019 01:09

Has anyone been able to solve this issue of automatic lap settings reverting to 0.5? It’s been a problem for months now and is annoying beyond belief. 

 

I’ve tried ALL the suggestions. Restarting, logging in and out, resetting everything etc etc and EVERY time it reverts to 0.5.  

 

Please someone help... and restore my sanity and before I chuck this watch out and upgrade to a Garmin (which I may well do anyway). 

 

Thanks 🙏 

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