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App will not open

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‎09-21-2023 07:11

‎09-21-2023 07:11

 

My premium subscription ended and now the app will not open, not sure if the two are connected? It just stays on this screen (pic attached). I have uninstalled and reinstalled the app, restarted my phone several times, still the same.

IMG_3283.png

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‎09-21-2023 07:40

‎09-21-2023 07:40

This has been resolved by deleting other health apps that were linked to my Fitbit app.

View best answer in original post

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2 REPLIES 2

‎09-21-2023 07:40

‎09-21-2023 07:40

This has been resolved by deleting other health apps that were linked to my Fitbit app.

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‎09-21-2023 10:23

In response to TraceyB5644

‎09-21-2023 10:23

Hi there @TraceyB5644, it is nice to see a new member of the community. 

Many thanks for letting us know about this and any potential solutions.

We would be interested in any more reports that might be made. I just wanted to say thanks for the insight and label your post as the Best Answer. This will certainly assist others who are having the same problem.

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