01-10-2024 17:31
01-10-2024 17:31
I open the app and sync just fine, it shows my day’s steps accurately but everything else is a day behind. It shows that today is today’s date, but it logs my exercise for the day prior. For example, today is Wednesday and I worked out today and yesterday (Tuesday), but it logged it as Monday and Tuesday, and no exercise for today even though the steps are accurate. It also used to show my sleep data on the homepage (like from the previous night) now it says “no data” and I have to click on “sleep” to see it.
I’ve logged out of the app twice and have synced several times but it hasn’t fixed it. To be honest I’m not sure when this started, but I just noticed it today and yesterday.
01-13-2024 05:12
01-13-2024 05:12
Hello @Olly8893 and welcome to the Community. You are describing an app issue, not a device issue. Do you use an Android or iPhone? Your post can get moved to a better fit forum. It will help bring attention to this issue.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.